Communications & Community Engagement officer (Band 6)

Randstad is proud to partner with a prominent Local Council located in Footscray to recruit an experienced Communications and Community Engagement Support Officer. This dual-focus role is perfect for a professional who thrives on variety, blending high-level content creation with hands-on community interaction.

• Pay Rate: $60 – $65 per hour + super
• Location: Footscray.
• Contract Length: Temporary, up to 14 weeks.

Role Responsibilities

Supporting both the Community Engagement and Media & Communications teams, you will deliver clear, accessible, and high-quality activities across the municipality.

• Content Creation: Draft and format engaging content for web, social media, print, and internal channels using plain language.
• Event Logistics: Support the planning, logistics, and on-the-day delivery of in-person engagement activities and community events.
• Digital Engagement: Set up online surveys, manage engagement platforms (such as Social Pinpoint or Bang the Table), and prepare simple reports on community responses.
• Administration: Prepare information packs, maintain stakeholder lists, manage purchase orders, and provide secretariat support.
• Feedback Collection: Collect and collate community feedback to help inform Council decision-making.

Key Selection Criteria

To be successful in this role, you must meet the following mandatory requirements:

• Council Experience: Previous experience working within a Local Government environment is essential.
• Journalism Background: Strong background in journalism or professional writing, with a demonstrated ability to translate complex info into accessible "plain language".
• Engagement Expertise: Proven experience in organizing and delivering both digital and in-person community engagement activities.
• Technical Literacy: Proficiency in Microsoft Office and specialized engagement portals (e.g., Social Pinpoint, Bang the Table, or Open Cities).
• Interpersonal Skills: High-level communication skills with the ability to work effectively with CALD community leaders and diverse stakeholder groups.
• Previous experience working in customer-focused roles, including community engagement, communications or engagement delivery, is desirable.

How to Apply

If you are a positive, organized professional passionate about civic participation, we want to hear from you.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.